Dutch bank ING has added contactless payments to its mobile banking app for Android smartphones, rolling out the service to all customers nationwide following a three-month trial run. Feedback from several thousand customers participating in a pilot programme in September was used to enhance the new app, which scored 8.5 out of ten in user testing.
ING customers in the Netherlands can now download an app that will allow quick, easy and secure contactless payments via a smartphone. Customers that already use ING’s mobile banking app and have a suitable Android smartphone (NFC-enabled, running on KitKat 4.4 up) can download the Mobile Payments app and activate it with their mobile pincode. They can use it in more than 100,000 stores throughout the country.
„To make a payment, users simply hold their mobile phones close to a payments machine. The Mobile Payments App can be downloaded within a minute and can be very easily activated.”, according to the press release.
Feedback from several thousand customers participating in a pilot programme in September was used to enhance the new app, which was launched this week. ING is the first bank in the Netherlands to offer the service on a wide array of smartphones.
“We continuously try to make payments easier for customers, and this is the next step,” said Laurens Schretlen, manager Cards & Mobile Payments at ING Netherlands.
For the first six months, making payments via the new Mobile Payments App are free. After that, there is a small charge of EUR 0.50 per month.
Banking 4.0 – „how was the experience for you”
„So many people are coming here to Bucharest, people that I see and interact on linkedin and now I get the change to meet them in person. It was like being to the Football World Cup but this was the World Cup on linkedin in payments and open banking.”
Many more interesting quotes in the video below:
