27 martie 2026
Quorum Federal Credit Union just turned its contact center into a 24/7, AI-first “branch in your pocket,” and it’s an example of where digital banking UX is headed. By plugging Glia’s banking-trained voice AI into its branchless model and resolving 54% of member needs without a human, Quorum shows how mid-sized institutions can deliver app‑grade self-service. This […]
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