More than a quarter of Brits go months without using cash during Covid-19 lockdown

12 iunie 2020

Brits have gone an average of 44 days without using cash as they ditch notes and coins for contactless payments during the Covid-19 pandemic, according to a survey from Nationwide Building Society. Of 2000 people polled by Nationwide, more than a quarter have gone two months or more without cash. Nearly a third admit they don’t even remember what they last bought with cash.

Meanwhile, the building society’s customer data shows a 44% increase in tap-and-pay transactions since the week of 23 March, when Brits were asked to stay at home.

The trend away from cash looks set to outlast the outbreak, with half of survey respondents saying they will use notes and coins less in the future. More than a third of this group say this is because they are worried about using cash as a result of Covid-19, while 61% have started using other methods.

When it comes to gender, some 68% of women have reduced their use of cash since lockdown, compared to 56% of men. Three quarters of those aged 55 and over have decreased cash usage compared to just 48% of people aged 16-24 and 57% of those aged between 35 and 44.

Mark Nalder, head, payments, Nationwide, says: “As lockdown restrictions continue to ease, it is evident the pandemic could have a lasting impact on how people pay for things. Far from heralding the death of cash, a shift towards mobile payments and online and mobile banking will help people keep track of their spending and better manage their money.

„Although we don’t expect cash to return to pre Covid-19 levels, it is highly likely cash usage will increase post-lockdown as the high street begins to reopen, even if that means the use of card payments – via contactless, phone or another device – rise in tandem.”

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Gabriela Nistor – director general adjunct BT

Tendinţele pe care le-am remarcat înainte de începerea pandemiei s-au accelerat pe perioada stării de urgenţă. Am văzut acest lucru ca o oportunitate, un tipping point pentru bancă. Post-pandemie nu avem cum sa ne întoarcem la comportamentul financiar pe care îl aveam până în februarie a.c. Relaţia românilor cu online-ul s-a schimbat. In plus, cardul fizic se va dematerializa. Vom asista la o scădere a cererii pentru cardurile fizice, respectiv la o creştere a preferinţei pentru componenta digitală a acestora.”


In 23 septembrie 2019, BNR a anuntat infiintarea unui Fintech Innovation Hub pentru a sustine inovatia in domeniul serviciilor financiare si de plata. In acest sens, care credeti ca ar trebui sa fie urmatorul pas al bancii centrale in 2020?