ABN Amro Bank, first conclusions after the pilot on payments using wearables: 19% still prefer their debit cards
ABN AMRO launched a pilot earlier this year in which 500 clients were asked to make payments using wearables. Of these clients, an impressive 78 per cent now prefer the wearables, and only 19 per cent prefer their debit cards. On average, clients make six payments a week for amounts under 25 euros. ABN AMRO is extending the pilot to test new functionalities with this pilot group.
During the pilot, clients provided feedback using a dedicated app. Some of their suggestions led to adjustments while the pilot was ongoing, and, based on others, new features are now being developed. The majority of clients wanted to be able to see payments made with the wearable real-time in their Mobile Banking app, rather than a day later as is now the case. Also, clients want to be able to make payments over 25 euros with their wearables and PINs.
Source: ABN Amro Bank
Anders Olofsson – former Head of Payments Finastra
Banking 4.0 – „how was the experience for you”
„So many people are coming here to Bucharest, people that I see and interact on linkedin and now I get the change to meet them in person. It was like being to the Football World Cup but this was the World Cup on linkedin in payments and open banking.”
Many more interesting quotes in the video below:
