ING partners Dutch supermarket to trial cashierless store

6 septembrie 2019

ING has teamed up with Dutch supermarket chain Albert Heijn and US tech startup AiFi to pilot a cashierless store where customers tap their bank card as they enter, pick up their groceries, and walk out, according to

The partners have built a tiny, 14 square meter, store in the city of Zaandam to test the concept.

Customers wave their bank card at the store entrance to open the doors. Then, as they take items from the shelves, cameras and weight sensors record the process.

When the shopping is completed, the customer stands at the exit, sees the amount spent on a display, and the payment – up to EUR25 – is processed.

The system is similar to that being used by Amazon Go stores in the US. However, ING says that its effort is particularly smooth because there is no need to register or download an app.

And, with privacy a growing concern in the digital age, AiFi says that its technology only registers shapes and arm movements and does not require facial recognition.

The system will be tested by staffers over the next couple of months, before moving to another store later in the year.

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Gabriela Nistor – director general adjunct BT

Tendinţele pe care le-am remarcat înainte de începerea pandemiei s-au accelerat pe perioada stării de urgenţă. Am văzut acest lucru ca o oportunitate, un tipping point pentru bancă. Post-pandemie nu avem cum sa ne întoarcem la comportamentul financiar pe care îl aveam până în februarie a.c. Relaţia românilor cu online-ul s-a schimbat. In plus, cardul fizic se va dematerializa. Vom asista la o scădere a cererii pentru cardurile fizice, respectiv la o creştere a preferinţei pentru componenta digitală a acestora.”


In 23 septembrie 2019, BNR a anuntat infiintarea unui Fintech Innovation Hub pentru a sustine inovatia in domeniul serviciilor financiare si de plata. In acest sens, care credeti ca ar trebui sa fie urmatorul pas al bancii centrale in 2020?