ING Bank Romania launches fully online loan refinancing directly in Home’Bank, up to RON 200,000

ING Bank Romania has launched a fully online refinancing service directly through its Home’Bank app, available via the ING Personal personal loan. „Customers can refinance loans from other financial institutions anytime, anywhere, without additional trips to a bank branch or paper documents, with financing of up to RON 200,000.” – according to the press release.

„Through refinancing, customers can consolidate multiple existing financial products into a single loan, including credit cards, shopping cards, overdrafts, credit lines, Buy Now, Pay Later (BNPL) loans and personal loans. Mortgage refinancing is also expected to become available soon. In addition, customers can apply for extra funds to finance important personal projects, from home renovations to other investments.” – the bank said.

“In 2017, we became the first bank in Romania to demonstrate that a consumer loan could be granted 100% online, in just a few minutes. We subsequently expanded our digital offering by introducing the ING Credit Card, the ExtraROL credit line and, later, ING Mortgage for new home financing. Today, we grant more than 13,000 online loans every month, through an experience that ING customers appreciate and recommend to others. Everything is available online, 24/7, from applying for financing to routine loan-related operations such as repayments, balance checks, obtaining banking consents and changing the structure of borrowers,” said Iulia Rusu – Head of Lending at ING Bank Romania.

More Than Just Refinancing a Loan

Refinancing through ING Personal is available in Home’Bank 24 hours a day, seven days a week. Customers can obtain financing of up to RON 200,000, with the funds automatically transferred to their current account once the loan is approved.

Through this process, customers can optimize their existing borrowing costs, consolidate multiple financial products into a single loan and, when needed, access additional funds for important personal projects.

Control and Transparency Throughout the Loan Term

The process does not end when the loan is granted. Customers can manage their loan throughout its entire term directly in ING Home’Bank, including making early repayments or repaying the outstanding balance in full.

For ING loans, customers know the exact costs before applying. The interest rate is fixed and guaranteed, and tailored to the options selected by the customer.

Unlimited Loan Simulations Without Affecting Approval Chances

When making an important financial decision, customers need to compare different options and scenarios. That is why Home’Bank allows them to run as many loan simulations as they wish, without affecting the amount ING may offer them or their chances of loan approval. This enables customers to explore different scenarios and choose the solution that best meets their needs.

For approximately seven out of ten customers, the loan application assessment fee is zero, thanks to salary agreements ING has in place with their employers. Eligibility is checked automatically, and the information is displayed during the application process.

Nearly Two Decades of Innovation

ING Bank Romania was among the first banks to introduce fully online personal loans in 2017, fundamentally changing the way Romanians access credit. Since then, the bank has granted more than 400,000 loans. Today, nine out of ten customers receive their loan instantly, with the process taking an average of five to eight minutes.

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ING Bank Romania is part of ING Group, a global financial institution providing banking services to more than 38 million individual, corporate and institutional customers across more than 40 countries. Established in 1994, ING Bank Romania is the only bank among the country’s top ten by assets to have achieved organic growth without acquiring customer portfolios or other banks. ING Bank Romania is a universal bank serving more than 1.9 million customers across three business segments: Retail Banking, serving individuals; Business Banking, serving SMEs and mid-sized companies; and Wholesale Banking.