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bunq becomes „the first AI-powered bank in Europe” as it unveils its own GenAI platform. The neobank also announced it hit 11 million users across the EU and 7 billion euros in deposits.

20 decembrie 2023

bunq, the second largest neobank in Europe, launches Finn, a GenAI platform available to all its users. „Effectively replacing the search function on the app, Finn will enable bunq users to live the life they want, with help of bunq: plan their finances, better budget, navigate the app, easily find transactions and much more.” – according to the press release.

Finn is bunq’s own technology, using the most powerful LLMs. “Finn will wow you,” says Ali Niknam – founder and CEO of bunq. “Years of AI innovation, coupled with laser focus on our users, allowed us to completely transform banking as you know it. Seeing Generative AI make life so much easier for our users is incredibly exciting.”

„Finn will be familiar to anyone who’s ever used OpenAI’s ChatGPT. It has a chat-style text box where users can ask questions or seek advice about their bank account, spending habits, saving and anything else related to money.” the neobank explains.

Finn gives answers to advanced questions like “What is the average amount I spend on groceries per month?” or “How much did I spend on Amazon this year?”. It can even combine data to answer questions that go beyond transactions, such as “What was that Indian place I went to with a friend in London?”, or “How much did I spend at the cafe near Central Park last Saturday?”

bunq also announced it hit 11 million users across the EU and grew its user deposits by 55% since July 2023, now at 7 billion euros. bunq’s successful use of AI has played a significant role in the challenger’s rapid expansion across Europe. 

Additionally, bunq introduces new features that will help digital nomads and international businesses easily manage their finances. 

Free credit cards bunq launches free credit cards for everyone – ready in just 5 minutes and instantly usable through Apple or Google Pay. 

Tap to Pay With Apple’s Tap to Pay, every Business user can now turn their iPhone into a payment terminal and accept payments on the go. All bunq users get free access to this functionality.

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Cifra/Declaratia zilei

Anders Olofsson – former Head of Payments Finastra

Banking 4.0 – „how was the experience for you”

So many people are coming here to Bucharest, people that I see and interact on linkedin and now I get the change to meet them in person. It was like being to the Football World Cup but this was the World Cup on linkedin in payments and open banking.”

Many more interesting quotes in the video below:


In 23 septembrie 2019, BNR a anuntat infiintarea unui Fintech Innovation Hub pentru a sustine inovatia in domeniul serviciilor financiare si de plata. In acest sens, care credeti ca ar trebui sa fie urmatorul pas al bancii centrale?