Built on device-bound secure biometrics and payment passkey protocols, „Razorpay now enables cardholders to authenticate online card transactions promptly using biometrics such as fingerprint or facial recognition, eliminating dependence on OTPs (One-Time Password) and delivering a more secure, faster, and reliable checkout experience” – according to a company’s blog post.
India, with its rapidly expanding payment ecosystem and advanced tokenization market, is embracing payment passkeys and enhanced biometric authentication in line with the Reserve Bank of India’s goal for a safer, more resilient payment system.
Payment passkeys aren’t just about speed and convenience, they’re about safety and enhancing a user’s shopping experience. For businesses, it means fewer abandoned carts and less fraud. For shoppers, by replacing traditional passwords and OTPs, they accelerate checkout while reducing the risk of credential loss, misuse, or exposure, improving both convenience and security for customers.
This enables: No OTP entry, No redirections, No manual steps and No session breakage.
What changes is the experience. Most importantly, security remains deterministic, compliant, powered by Razorpay infrastructure in partnership with Mastercard & VISA.
Ravi Datla, Senior Vice President, Customer Solutions, South Asia, Mastercard, said, “At Mastercard, we believe that the future of digital payments lies in authentication that is not only secure, but effortless for consumers and businesses alike. As the first payments network to introduce passkey-based authentication in India, we are glad to collaborate with Razorpay to help move the ecosystem beyond OTP dependency. Biometric, device-bound authentication marks a critical shift, one that strengthens trust, enhances security, and reflects the direction set by India’s regulator. Together, we are enabling a safer, more reliable digital payments experience that works at the speed and scale of the country’s growing digital economy.”
Ramakrishnan Gopalan, Head of Product, India & South Asia, Visa, said, “As digital commerce scales in India, authentication must be both stronger and simpler. Visa Payment Passkey is designed to move the ecosystem beyond OTP dependent flows by enabling secure, device-bound, biometric authentication that is fast, seamless, and fully aligned with RBI’s two-factor authentication framework. Our partnership with Razorpay reflects Visa’s commitment to advancing trusted, inclusive, friction-free payments that improve success rates for merchants while giving consumers greater confidence and control at checkouts.”
Why This Matters
The world is moving faster than ever – and payments need to keep up. For decades, commerce followed a predictable choreography: Search. Select. Enter details. Wait for OTPs. Complete.
Razorpay optimized every step, but the experience remained fragmented, built on redirects, manual inputs, and interruptions at the moment that matters most: payment.
Today, expectations have changed. Speed is instant. Experiences are seamless. Decisions happen in seconds. But authentication hasn’t caught up. OTPs often add an extra step at checkout, introducing delays and moments of friction that can interrupt an otherwise seamless flow.
Khilan Haria, Chief Product Officer, Razorpay, said, “Authentication should not slow down commerce; it should enable it. With biometric authentication powered by passkeys and built in partnership with Mastercard and Visa, we are eliminating one of the biggest friction points in digital payments. This solution not only strengthens security and ensures full RBI compliance but also unlocks higher success rates and better customer experiences for businesses. Our goal is to make authentication instant, invisible, and built for the next decade of AI-driven and mobile-first commerce.”
Banking 4.0 – „how was the experience for you”
„To be honest I think that Sinaia, your conference, is much better then Davos.”
Many more interesting quotes in the video below:
