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Telekom Romania Mobile launches the Buy-Back service, exclusively online

20 martie 2024

End-to-end online experience, fast and simple, in just a few steps: evaluate your phone, hand it to the delivery service, receive the discount voucher on your e-mail

Telekom Romania Mobile introduces the Buy-Back service exclusively online enabling all customers to unlock value from their old phones in exchange of a voucher that can be used to purchase a new handset.


„Telekom customers that choose Buy-Back service will enjoy a simple, comfortable, and efficient experience.” – according to the press release.

How does it works?

First step is to fill in the online form on Serviciul Buy Back – Telekom followed by the instant receipt of the offering. Once the offering is being accepted by customer, the old phone will be taken over by a delivery service. As soon as the handset is evaluated, the voucher will be emailed to the customer.

For as much as 90 days, the voucher can be used to purchase a handset with subscription from the Telekom’s online shop, when porting in or buying a new subscription, as well as when migrating from prepaid to postpaid services or for subscription renewals.

Buy-Back service redefines the way we responsibly dispose of the old phones by facilitating the purchase of a new handset while contributing to protecting the environment and reducing electronic waste. Telekom Romania Mobile is the only mobile operator in Romania that offers the Buy-Back service exclusively online end-to-end, thus providing a seamless experience and saving time and important resources for our users”, said Andreea Cramer – Chief Commercial Officer Telekom Romania Mobile.

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