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Traditional banks have lost around 20% of their millennial clients in 2019. Covid-19 has accelerated the process for banks that can’t keep up with the digital transformation.

19 august 2020

Traditional banks have lost around 20% of their millennial clients in 2019, highlighting the disconnect between millennials and traditional banks, according to a new research report by Global Market Insights, Inc.

Millennials prefer to partner with banks that can relate to their needs and act as trusted advisors that can provide a meaningful, contextual, and personal engagement.

Millennial consumers are also prepared to work outside a traditional financial setup when they find that the experiences working with such companies are better.

Millennials are embracing contactless payments and care less about visiting brick & mortar branches or ATMs, driving the market demand for contactless POS terminals.

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Dariusz Mazurkiewicz – CEO at BLIK Polish Payment Standard

Banking 4.0 – „how was the experience for you”

To be honest I think that Sinaia, your conference, is much better then Davos.”

Many more interesting quotes in the video below:

Sondaj

In 23 septembrie 2019, BNR a anuntat infiintarea unui Fintech Innovation Hub pentru a sustine inovatia in domeniul serviciilor financiare si de plata. In acest sens, care credeti ca ar trebui sa fie urmatorul pas al bancii centrale?