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Symphopay is leveraging Agentic AI to transform payment orchestration. „The future of payments isn’t just faster – it’s smarter” – the company says.

7 februarie 2025

In today’s fast-moving retail world, every transaction counts. A failed payment isn’t just an inconvenience – it’s a lost sale, a frustrated customer, and a missed opportunity. That’s why Symphopay is leveraging Agentic AI to transform payment orchestration.

Our AI-driven engine analyses transactions in real time, understands the payment context, and makes the smartest routing decisions – ensuring the highest possible conversion rates. The result? No lost sales, no friction, just seamless payments.”- said Daniel Nicolescu, the CEO of Symphopay in a company’s blog post.

With Symphopay, retailers can maximize approval rates by dynamically selecting the best acquiring bank, reduce costs by optimizing transaction routing and improve customer experience with frictionless payments.

The Symphopay manager explains: „For years, many banks have focused on maintaining the status quo. Over time, this approach has widened the technology gap, leading to the “disruption events” we see today.

In the short term, platforms like Symphopay bring cutting-edge technology to help banks and retailers orchestrate payments efficiently—optimizing costs, enhancing transaction speed, and ensuring seamless multi-bank connectivity.

But long-term success requires more than just innovation at the front end. We need to modernize legacy systems, enabling high-traffic scalability and advanced business intelligence. The future of payments depends on it.”

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Anders Olofsson – former Head of Payments Finastra

Banking 4.0 – „how was the experience for you”

So many people are coming here to Bucharest, people that I see and interact on linkedin and now I get the change to meet them in person. It was like being to the Football World Cup but this was the World Cup on linkedin in payments and open banking.”

Many more interesting quotes in the video below:

Sondaj

In 23 septembrie 2019, BNR a anuntat infiintarea unui Fintech Innovation Hub pentru a sustine inovatia in domeniul serviciilor financiare si de plata. In acest sens, care credeti ca ar trebui sa fie urmatorul pas al bancii centrale?