Revolut is shifting from mobile-only to an online model and launches a web app

2 decembrie 2020

The new web application allows Revolut customers around the world to access their accounts from a desktop PC or laptop. Revolut customers can now top up their account via bank transfer, debit or credit card, and Apple Pay (using Safari), directly from the Revolut Web App. 

Fintech ‘super app’ Revolut has launched a web app for its 13 million customers in the European Economic Area (EEA), Australia, Canada, Singapore, Switzerland, Japan and the United States, according to Finextra

The Web-based version of the Revolut account provides customers with a complete overview of their transaction history and cards. They can also use the Web App to top up their account and contact customer support via an online chat function.

Customers can additionally go online to freeze/unfreeze their cards, block/unblock their PIN and toggle all other card security settings on or off in a few clicks.

Many fintechs have eschewed desktops and tablets as their platform of choice for users. Monzo for example initially resisted a desktop portal but launched a paired back version following demand expressed from its community forum.

Nik Storonsky, CEO and Founder at Revolut said: “Account access through a browser is highly requested by our customers, so we’re delighted to have built a safe and convenient web app that everyone can use when they need it. Our customers can now access their money anywhere and at any time, even if they don’t have their phone or card, or if they simply prefer checking their account from a computer. It’s great to have the extra convenience and flexibility of an online option.

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Gabriela Nistor – director general adjunct BT

Tendinţele pe care le-am remarcat înainte de începerea pandemiei s-au accelerat pe perioada stării de urgenţă. Am văzut acest lucru ca o oportunitate, un tipping point pentru bancă. Post-pandemie nu avem cum sa ne întoarcem la comportamentul financiar pe care îl aveam până în februarie a.c. Relaţia românilor cu online-ul s-a schimbat. In plus, cardul fizic se va dematerializa. Vom asista la o scădere a cererii pentru cardurile fizice, respectiv la o creştere a preferinţei pentru componenta digitală a acestora.”

Sondaj

In 23 septembrie 2019, BNR a anuntat infiintarea unui Fintech Innovation Hub pentru a sustine inovatia in domeniul serviciilor financiare si de plata. In acest sens, care credeti ca ar trebui sa fie urmatorul pas al bancii centrale?