The global payments industry is in a state of constant flux and there are many disruptive forces. These include the disappearance of geographical borders with SEPA, the appearance of new market entrants and the arrival of new technologies such as biometrics. The Moving Money 2025 report comprises a collection of expert views from those at the heart of the UK payments industry. It offers a glimpse of the future – of what might happen and how.
Key predictions include:
• Push Payment Platforms–built on instant payments –will be at the heart of a significantly changed payment system, catalysed by technology advances such as biometrics, the blockchain and the ‘Thingternet’. [Dave Birch, Consult Hyperion]
• As Smartphone security increases, credit and debit card information will merely be stored on the device itself, making the actual cards themselves redundant. Beyond this, the potential of facial recognition technology for reducing the friction of ‘paying’ is huge. [Nick Middleton, Nationwide]
• There will need to be stronger authentication processes to underpin payments innovation in the future. The use of dynamic processes, including the use of biometrics, will most likely become part of a multi-factor process to confirm the customer’s identity. [David Baker, UK Cards Association; & Katy Worobec, Financial Fraud Action UK]
„In today’s always-on society people expect their money to move where they need it to go, when they want it to, with a certainty that it will get there. However, most people have little idea how the payments system itself actually operates.” says the authors of the paper.
For more details download the full report here: „Moving Money 2025 – The future of payments and what it means to you”
„Tendinţele pe care le-am remarcat înainte de începerea pandemiei s-au accelerat pe perioada stării de urgenţă. Am văzut acest lucru ca o oportunitate, un tipping point pentru bancă. Post-pandemie nu avem cum sa ne întoarcem la comportamentul financiar pe care îl aveam până în februarie a.c. Relaţia românilor cu online-ul s-a schimbat. In plus, cardul fizic se va dematerializa. Vom asista la o scădere a cererii pentru cardurile fizice, respectiv la o creştere a preferinţei pentru componenta digitală a acestora.”