Insights from Infosys Finacle’s innovation in retail banking report: One of the primary goals for banks to survive and succeed is accelerated digital transformation in areas ranging from customer engagement and cost management to business model innovation and people empowerment. However, the results are still far from encouraging.
. 14% Deployed at scale and delivering success as desired
. 43% Partially deployed at scale and delivering success as desired
. 9% Deployed at scale and is not delivering success as desired
With responses from over 1165 banking executives globally, the 13th edition of ‘Innovation in Retail Banking’ report is arguably the most important edition, as it shares the retail banking digital transformation progress since the pandemic disrupted banking.
Jim Marous, publisher of the Digital Banking Report and co-publisher of The Financial Brand has authored the report.
Download the report to benchmark your innovation and digital transformation approach – Download the full report here.
Banking 4.0 – „how was the experience for you”
„So many people are coming here to Bucharest, people that I see and interact on linkedin and now I get the change to meet them in person. It was like being to the Football World Cup but this was the World Cup on linkedin in payments and open banking.”
Many more interesting quotes in the video below: