[stock-market-ticker symbols="FB;BABA;AMZN;AXP;AAPL;DBD;EEFT;GTO.AS;ING.PA;MA;MGI;NPSNY;NCR;PYPL;005930.KS;SQ;HO.PA;V;WDI.DE;WU;WP" width="100%" palette="financial-light"]

Mastercard Small Business Navigator have launched in the U.S. The program includes an „AI-powered chatbot that acts as a mentor”

2 iunie 2025

Mastercard launched Mastercard Small Business Navigator, a program designed to equip U.S. entrepreneurs with the tools, data and education they need to fuel and protect their passion and growth.  

Small and medium-sized enterprises (SMEs) represent more than 99% of U.S. businesses1 and are the beating heart of local economies. For the people behind them, running a small business is more than a job – it’s their passion; 50% of small business owners in North America define prosperity as feeling fulfilled in their career and enjoying their work, while 51% say it means doing what they love every day.2  


Mastercard tools and resources are built to simplify and fortify daily operations, so small business owners can focus on opening their doors each day to serve their customers and enrich their communities. Mastercard Small Business Navigator is a new curated offering of education, insights, protection, and planning tools to help entrepreneurs grow and thrive with confidence. 

Small businesses are the backbone of our economy, and they deserve more than just encouragement — they need real, actionable support,” said Ginger Siegel, head of Small Business in the U.S. at Mastercard. “With Small Business Navigator, we’re delivering a powerful combination of insights, protection and financial tools that help business owners build toward long-term success.” 

By uniting data, digital tools and offers3 across three core areas, Small Business Navigator is built to help small businesses work smarter, stay safer, and grow stronger. 

Knowledge and insights: Business owners get information they need to make smarter decisions, including: 

. An AI-powered chatbot that acts as a mentor by answering questions and guiding small businesses through their most pressing business challenges 

. Access to actionable insights and data from The Mastercard Economics Institute and Mastercard SpendingPulse™ reports with state-level consumer spending trends 

. Educational content from Mastercard and partners such as Square, covering cybersecurity, marketing, and digital tools like tap-on-phone payments

Security and protection: Small businesses can stay ahead of threats with simple, practical, powerful cybersecurity tools: 

. Access to My Cyber Risk powered by RiskRecon, providing prioritized guidance to help small businesses strengthen their defenses3

. A personalized report with recommendations tailored to each business based on their individual Cybersecurity Assessment Quiz results 

Financial empowerment and rewards: Entrepreneurs receive the tools and exposure to help grow, including: 

. Access to Biz2Credit’s Virtual CFO services, filling an often unmet need of financial planning and cost management support 

. The opportunity to be featured on Mastercard’s social media channels as part of our ongoing spotlight on small businesses 

Rohit Arora, CEO and co-founder at Biz2Credit and Biz2X, said: “We’re proud to support Mastercard’s Small Business Navigator initiative. According to data from the Federal Reserve, small businesses report falling short of having their full financial needs met due to limited financial resources, impacting everything from cash flow to long-term planning. Our published research with BCG also shows that many entrepreneurs lack formal financial management systems. With the Biz2Credit Virtual CFO platform, we’re helping business owners build financial confidence, make smarter decisions, and grow sustainably.” 

______________

* Products and offers subject to terms and conditions, and subject to change. 

[1] See the data behind America’s small businesses. | U.S. Chamber of Commerce

[2] Mastercard Proprietary Powering Prosperity Entrepreneur Research, 2024

[3] All solutions and offers are subject to terms and conditions, and are subject to change

Noutăți
Stay updated to the impact of emerging technologies in fintech & banking.
Banking 4.0 newsletter - subscribe
Cifra/Declaratia zilei

Dariusz Mazurkiewicz – CEO at BLIK Polish Payment Standard

Banking 4.0 – „how was the experience for you”

To be honest I think that Sinaia, your conference, is much better then Davos.”

Many more interesting quotes in the video below:

Sondaj

In 23 septembrie 2019, BNR a anuntat infiintarea unui Fintech Innovation Hub pentru a sustine inovatia in domeniul serviciilor financiare si de plata. In acest sens, care credeti ca ar trebui sa fie urmatorul pas al bancii centrale?