Mastercard announced the completion of a pilot that delivered the first agentic transactions in Moldova, marking a new step towards trusted agentic commerce. The pilot was conducted with maib and Moldindconbank through Mastercard Agent Pay.
Agentic commerce – where AI-powered agents act on behalf of consumers to shop, manage subscriptions and complete everyday tasks – is poised to transform the way people in Moldova shop online. By enabling fully recognized and authenticated agentic transactions, Mastercard’s agentic framework brings AI agents into the payment flow as visible, governed participants – ensuring that every transaction is secure, transparent, and trusted.
“Moldova’s digital transformation is accelerating, with consumers and businesses embracing innovative technologies,” said Irina Untila, Vice President, Country Manager at Mastercard in Moldova. “We are proud to launch the first agentic transactions in Moldova together with maib and Moldindconbank, bringing AI innovation to the country. This important step forward reflects the momentum of the country’s evolving digital ecosystem and highlights the potential of AI-powered commerce to deliver more seamless and secure payment experiences.”
The milestone confirms the banks’ technical and operational readiness to support emerging AI-driven transaction models. Mastercard jointly with Moldindconbank and maib will continue exploring new use cases and opportunities for scaling AI-powered commerce, while maintaining strong controls, resilience and regulatory alignment.
„Innovation drives progress, and we are proud to be one of the first banks in Moldova to support AI-powered commerce, embracing new solutions that create opportunities and deliver value to our customers,” said Dmytro Krepak, Deputy Chairman of the Managing Board of Moldindconbank.
“Agentic commerce marks an important new stage in the evolution of digital financial services. AI agents can simplify processes and help customers make faster decisions, but customers must always remain in control of their data, permissions and financial choices. This pilot represents an important step towards building trusted AI-powered commerce in Moldova and unlocking new opportunities for consumers and businesses alike,” underlined Macar Stoianov, Deputy Chairman of maib.
Designed to support agentic commerce at scale, Mastercard Agent Pay is built on a comprehensive ‘Know-Your-Agent’ trust framework where an AI agent can transact after it is identified, registered, showcases verified intent, and is authenticated. AI agents will secure payments through agentic tokens that ensure every transaction – including recurring payments – initiated by an agent operates within the permissions and limits defined by the consumer, providing full visibility into which agent acted on their behalf and where the purchase was made.
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