Mastercard alerts privacy watchdogs after loyalty program leak

27 august 2019

„The data breach revealed information such as names, payment card numbers, email addresses, home addresses, phone numbers, gender and dates of birth.”, according to Belgian Data Protection Authority. 

Mastercard has notified regulators in Germany and Belgium about a loyalty programme data breach affecting the details of several thousand customers. The card giant noticed on 19 August that customer data from the ‘Priceless Specials’ loyalty programme had made its way onto the internet for „a certain period of time”, says a statement from the Belgian Data Protection Authority.

A „significant portion” of the victims are German, Mastercard says. Belgian authorities were notified because the company has its regional headquarters in Waterloo.

In a statement to Bloomberg, Mastercard says the breach „has no connection to Mastercard’s payment transaction network,” adding that „there was an event involving the Specials loyalty platform in Germany managed by a third-party vendor, which resulted in the unauthorized distribution of certain information”.

David Stevens, chairman, Belgian Data Protection Authority, says: „We have received a lot of questions and complaints since the announcement of this incident, we want to reassure users: we have contacted MasterCard in order to get additional information, and are following this case closely together with the Hessian data protection authority and all the other possible concerned authorities.”

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Gabriela Nistor – director general adjunct BT

Tendinţele pe care le-am remarcat înainte de începerea pandemiei s-au accelerat pe perioada stării de urgenţă. Am văzut acest lucru ca o oportunitate, un tipping point pentru bancă. Post-pandemie nu avem cum sa ne întoarcem la comportamentul financiar pe care îl aveam până în februarie a.c. Relaţia românilor cu online-ul s-a schimbat. In plus, cardul fizic se va dematerializa. Vom asista la o scădere a cererii pentru cardurile fizice, respectiv la o creştere a preferinţei pentru componenta digitală a acestora.”


In 23 septembrie 2019, BNR a anuntat infiintarea unui Fintech Innovation Hub pentru a sustine inovatia in domeniul serviciilor financiare si de plata. In acest sens, care credeti ca ar trebui sa fie urmatorul pas al bancii centrale in 2020?