Mastercard alerts privacy watchdogs after loyalty program leak

27 august 2019

„The data breach revealed information such as names, payment card numbers, email addresses, home addresses, phone numbers, gender and dates of birth.”, according to Belgian Data Protection Authority. 

Mastercard has notified regulators in Germany and Belgium about a loyalty programme data breach affecting the details of several thousand customers. The card giant noticed on 19 August that customer data from the ‘Priceless Specials’ loyalty programme had made its way onto the internet for „a certain period of time”, says a statement from the Belgian Data Protection Authority.

A „significant portion” of the victims are German, Mastercard says. Belgian authorities were notified because the company has its regional headquarters in Waterloo.

In a statement to Bloomberg, Mastercard says the breach „has no connection to Mastercard’s payment transaction network,” adding that „there was an event involving the Specials loyalty platform in Germany managed by a third-party vendor, which resulted in the unauthorized distribution of certain information”.

David Stevens, chairman, Belgian Data Protection Authority, says: „We have received a lot of questions and complaints since the announcement of this incident, we want to reassure users: we have contacted MasterCard in order to get additional information, and are following this case closely together with the Hessian data protection authority and all the other possible concerned authorities.”

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Jan Schildbach – Analyst Deutsche Bank

„Though Libra has met with fierce resistance from central banks and supervisory authorities and might never see the light of day, in many other cases tech firms (both start-ups and established big players) have successfully captured bits and pieces of universal banks’ traditional value chain. This trend may only intensify in the coming years. In this environment, European banks remain squeezed.”

In 23 septembrie 2019, BNR a anuntat infiintarea unui Fintech Innovation Hub pentru a sustine inovatia in domeniul serviciilor financiare si de plata. In acest sens, care credeti ca ar trebui sa fie urmatorul pas al bancii centrale in 2020?