Klarna, Europe’s $5.5 billion fintech, sees losses rise sevenfold in the first half

31 august 2020

Swedish online payments firm Klarna, which is mostly known for its “buy now, pay later” scheme, reported a ballooning net loss in the first half of 2020.

The Stockholm-based company’s interim first-half report showed a net loss of 522 million Swedish krona ($59.8 million) between January and June, a sevenfold increase from the net loss of 73 million krona it posted in the same period last year, according to CNBC.

A regulated bank, Klarna is mostly known for its “buy now, pay later” scheme that offers shoppers interest-free financing on retail purchases over a period of installments. Klarna pays a merchant once a customer buys something using its platform, while that user is then invoiced over installments.

Credit losses — incurred when a customer doesn’t pay back a loan —almost doubled to around 1.2 billion krona, a figure the group said was adjusted for “macroeconomic uncertainty.” However, Klarna insisted the firm’s balance sheet was “strong” and overall losses accounted for only 0.6% of entire sales volume.

The company has been expanding aggressively overseas, particularly in the U.S. market where it claims to have added another 1 million customers in the last three months. Klarna says that new customers affect its net credit losses.

Total net operating income came in at 4.6 billion krona, which represented a rise of 37% from 3.3 billion krona in the first half of 2019. The company said its gross merchandise volume — the total sales made through its platform — was 215 billion krona in the January-June period, up 44% year-on-year.

“In the context of Covid-19 and the uncertainties it has unfortunately created for so many, a somewhat precautionary approach was necessary at times, including adjusting our credit policies globally,” Klarna co-founder and CEO Sebastian Siemiatkowski said in a letter to shareholders. “Despite this, we have seen accelerated growth and rapidly increasing demand for our services.”

It comes after the firm earlier this year reported its first-ever annual loss since operations began in 2005. 

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Gabriela Nistor – director general adjunct BT

Tendinţele pe care le-am remarcat înainte de începerea pandemiei s-au accelerat pe perioada stării de urgenţă. Am văzut acest lucru ca o oportunitate, un tipping point pentru bancă. Post-pandemie nu avem cum sa ne întoarcem la comportamentul financiar pe care îl aveam până în februarie a.c. Relaţia românilor cu online-ul s-a schimbat. In plus, cardul fizic se va dematerializa. Vom asista la o scădere a cererii pentru cardurile fizice, respectiv la o creştere a preferinţei pentru componenta digitală a acestora.”


In 23 septembrie 2019, BNR a anuntat infiintarea unui Fintech Innovation Hub pentru a sustine inovatia in domeniul serviciilor financiare si de plata. In acest sens, care credeti ca ar trebui sa fie urmatorul pas al bancii centrale in 2020?