A new study shows that JPMorgan Chase is a clear frontrunner among institutions adopting artificial intelligence (AI) in promoting customer satisfaction and innovation. The report by Stocklytics.com reveals that the American multinational finance corporation boasts an impressive AI adoption score of 69.3. This score is based on over 100 indicators in talent, innovation, leadership, and transparency.
JPMorgan has used the underlying AI-powered large language models for payment validation screening for over two years. The banking giant has steadily increased its share of AI research output from 30% in 2018 to 45% in 2023 amidst heavy investment in AI talent.
The bank boasts a team of over 200 AI researchers, surpassing its closest competitor, Royal Bank of Canada, by more than fourfold. The figure accounts for nearly half of the talent pool across the Top 10 banks dedicated to AI research.
Banking 4.0 – „how was the experience for you”
„So many people are coming here to Bucharest, people that I see and interact on linkedin and now I get the change to meet them in person. It was like being to the Football World Cup but this was the World Cup on linkedin in payments and open banking.”
Many more interesting quotes in the video below:
