Fenergo has announced that payments service provider iBanFirst will automate compliance across multiple jurisdictions and accelerate client onboarding following the selection of its software as a service (SaaS) Client Lifecycle Management (CLM) solution.
iBanFirst’s business simplifies international trade for small and medium enterprises (SMEs), as well as corporates, helping them to manage international payments and FX exposure. Fenergo’s cloud-based CLM and know your customer (KYC) solution will integrate with iBanFirst’s Salesforce CRM to digitalise and enhance the end-to-end customer cross-border payments journey.
„The solution enables iBanFirst to streamline how it manages KYC and Anti-Money-Laundering (AML) regulatory processes on a single platform while driving operational efficiencies through greater automation.” – according to the press release.
Commenting on the agreement, Diane Reille, Chief Operations Officer, iBanFirst, said: „The Fenergo SaaS solution means we can future-proof our business and deliver a faster and more effective digital customer onboarding process. As we continue to expand globally, it’s crucial that we have the ability to deliver an exceptional customer experience while ensuring we are compliant with complex global regulatory frameworks.”
„Today’s forward-looking businesses like iBanFirst require CLM solutions that provide seamless automation, in addition to a complete view of their clients and ensure full compliance with global and domestic regulations,” said Stella Clarke, Chief Strategy and Marketing Officer, Fenergo. „Through our SaaS platform, iBanFirst can focus on delivering an exceptional overall client experience within a compliant environment. We look forward to continuing to be a trusted partner as iBanFirst continues to drive innovation across the payments industry.”
iBanFirst will be represented at the international conference Banking 4.0 by Johan Gabriels, who coordinates the expansion strategy of the Belgian-French B2B fintech in the SEE region.
Banking 4.0 is dedicated to the impact of the emerging technologies in banking (AI, machine learning, cloud computing, Robotic Process Automation, Banking as a Service, open banking, SoftPOS technology, etc.) and is probably the most relevant digital banking event in SEE region. Tickets are available here
Banking 4.0 – „how was the experience for you”
„So many people are coming here to Bucharest, people that I see and interact on linkedin and now I get the change to meet them in person. It was like being to the Football World Cup but this was the World Cup on linkedin in payments and open banking.”
Many more interesting quotes in the video below:
