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Half of all EU consumers shopped online in 2014 – only 15% of them bought online from a seller based in another EU Member State

2 aprilie 2015

European citizens are enthusiastic users of online services. In 2014, around half of all EU consumers shopped online, according to European Commission press release. Yet, only around 15% of them bought online from a seller based in another EU Member State.

This indicates that significant cross-border barriers to e-commerce still exist within the EU. For example, technical barriers, such as geo-blocking, may prevent consumers from accessing certain websites on the basis of their residence or credit-card details.

The European commissioner Margrethe Vestager has therefore decided to propose to the College of Commissioners to launch a competition inquiry in the e-commerce sector, to contribute to the Commission’s objectives of achieving a Digital Single Market.

The sector inquiry will focus on private – and in particular contractual – barriers to cross-border e-commerce in digital content and goods. In the course of the inquiry the Commission intends to gather information from a large number of stakeholders in all Member States.

Commissioner Vestager stressed: “It is high time to remove remaining barriers to e-commerce, which is a vital part of a true Digital Single Market in Europe. The envisaged sector inquiry will help the Commission to understand and tackle barriers to e-commerce to the benefit of European citizens and business.”

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Many more interesting quotes in the video below:

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