European citizens are enthusiastic users of online services. In 2014, around half of all EU consumers shopped online, according to European Commission press release. Yet, only around 15% of them bought online from a seller based in another EU Member State.
This indicates that significant cross-border barriers to e-commerce still exist within the EU. For example, technical barriers, such as geo-blocking, may prevent consumers from accessing certain websites on the basis of their residence or credit-card details.
The European commissioner Margrethe Vestager has therefore decided to propose to the College of Commissioners to launch a competition inquiry in the e-commerce sector, to contribute to the Commission’s objectives of achieving a Digital Single Market.
The sector inquiry will focus on private – and in particular contractual – barriers to cross-border e-commerce in digital content and goods. In the course of the inquiry the Commission intends to gather information from a large number of stakeholders in all Member States.
Commissioner Vestager stressed: “It is high time to remove remaining barriers to e-commerce, which is a vital part of a true Digital Single Market in Europe. The envisaged sector inquiry will help the Commission to understand and tackle barriers to e-commerce to the benefit of European citizens and business.”
„Tendinţele pe care le-am remarcat înainte de începerea pandemiei s-au accelerat pe perioada stării de urgenţă. Am văzut acest lucru ca o oportunitate, un tipping point pentru bancă. Post-pandemie nu avem cum sa ne întoarcem la comportamentul financiar pe care îl aveam până în februarie a.c. Relaţia românilor cu online-ul s-a schimbat. In plus, cardul fizic se va dematerializa. Vom asista la o scădere a cererii pentru cardurile fizice, respectiv la o creştere a preferinţei pentru componenta digitală a acestora.”