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Partnership between Global Payments and Google to boost digital merchant customer experiences

9 februarie 2021

Global Payments and Google have announced a multi-year partnership to deliver cloud-based products and capabilities, enabling digital merchant customer experiences worldwide. 

As part of the partnership, Global Payments will migrate its merchant acquiring technology to Google Cloud, and will provide merchant acquiring services to Google. In addition, Global Payments and Google Cloud will be launching a series of strategic go-to-market and co-sell activities together.

„Through our partnership, we will collaborate on innovative, cloud-based product development to support merchant customers worldwide. Both companies are committed to providing the digital tools merchants need to grow and scale quickly. As just one example of the types of enhanced capabilities we will offer together: Global Payments’ value-added software and payments ecosystem will leverage Google’s public APIs including, Google Workspace, Google My Business, and Google Ads, to create a single destination and full spectrum of solutions that merchants need to run and grow their businesses globally,” according to the press release.

„By combining our capabilities, our merchant customers will easily and seamlessly have access to robust software-as-a-service offerings such as omnichannel ordering, payments, point-of-sale solutions, and rich data and analytics. Merchants can reach their customers with relevant offers and rewards, including loyalty and gift cards, and manage their online presence and reputation. And they can operate their businesses more effectively, access capital to grow, and streamline payrolls. These products, delivered through Global Payments’ cloud-native operating environment, will drive better customer engagement and long-term customer relationships,” the company said.

Global Payments added: „With Google as our merchant solutions cloud provider, we are also furthering our technology-enabled strategies. By moving our acquiring technology workload to Google Cloud, we will maintain the highest level of scalability, reliability, and security while increasing our speed of innovation and ability to seamlessly deploy transaction services on-demand anywhere in the world. Businesses of all sizes are looking to level up their digital transformation for today’s pace to effectively connect with customers worldwide. This partnership makes their digital transformations scalable for the future.”

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Anders Olofsson – former Head of Payments Finastra

Banking 4.0 – „how was the experience for you”

So many people are coming here to Bucharest, people that I see and interact on linkedin and now I get the change to meet them in person. It was like being to the Football World Cup but this was the World Cup on linkedin in payments and open banking.”

Many more interesting quotes in the video below:

Sondaj

In 23 septembrie 2019, BNR a anuntat infiintarea unui Fintech Innovation Hub pentru a sustine inovatia in domeniul serviciilor financiare si de plata. In acest sens, care credeti ca ar trebui sa fie urmatorul pas al bancii centrale?