Global ATM withdrawal volumes suggest appetite for cash remains strong – 2020 will be twice bigger than 2010

6 ianuarie 2016

Global ATM cash withdrawal volumes grew by 7% in 2014 with a total of 92 billion withdrawals made, according to RBR’s newly published Global ATM Market and Forecasts to 2020 report. Growth in the number of ATMs was even higher, and the global installed base passed the three million mark. In light of the so-called “war on cash” in some countries, these increases may seem surprising, RBR says.

evolutia retragerilor de numerar 2010_2020

Demand for cash services in developing markets is driving large deployment programmes Growth in ATM withdrawals was strongest in the Asia-Pacific and Middle East and Africa regions – in many developing markets ATM usage is growing at a far greater pace than ATM deployment.

Both Bangladesh and Vietnam saw annual withdrawal volumes rise by a quarter – driven by increasing numbers of cards being issued to their large unbanked populations – although these countries’ installed bases only grew by 11% and 4% respectively.

China stands out as the country where deployment was far greater than growth in ATM withdrawal volumes. To serve the huge number of people entering the banking system, Chinese banks added 95,000 ATMs in 2014 – an 18% increase in the installed base compared to just 10% growth in withdrawal volumes. RBR forecasts that deployment by Chinese banks will slow as the market
matures, and ATM usage should surpass deployment again.

„ATM usage levels are stagnating or even declining in some more mature markets, but all regions except North America saw growth in the total volume of withdrawals. Globally, the increase in ATM usage is forecast by RBR to outpace the growth in the installed base of ATMs between 2015 and 2020, to reach 128 billion, indicating that the appetite for cash remains strong.”, according to the press release.

These figures and insights are based on RBR’s Global ATM Market and Forecasts to 2020 report.RBR is a strategic research and consulting firm with nearly four decades of experience in retail banking, banking automation and payment systems. RBR is recognised as the leading provider of premium research reports on ATMs and payment cards.

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Gabriela Nistor – director general adjunct BT

Tendinţele pe care le-am remarcat înainte de începerea pandemiei s-au accelerat pe perioada stării de urgenţă. Am văzut acest lucru ca o oportunitate, un tipping point pentru bancă. Post-pandemie nu avem cum sa ne întoarcem la comportamentul financiar pe care îl aveam până în februarie a.c. Relaţia românilor cu online-ul s-a schimbat. In plus, cardul fizic se va dematerializa. Vom asista la o scădere a cererii pentru cardurile fizice, respectiv la o creştere a preferinţei pentru componenta digitală a acestora.”


In 23 septembrie 2019, BNR a anuntat infiintarea unui Fintech Innovation Hub pentru a sustine inovatia in domeniul serviciilor financiare si de plata. In acest sens, care credeti ca ar trebui sa fie urmatorul pas al bancii centrale in 2020?