A report from Boston Consulting Group (BCG) found that almost all banks have invested in AI technology, yet less than 1 in 4 have progressed from pilots and proof of concepts to fully implement the technology into their daily operations, according to Finextra.
„The leap from predictive analytics to generative AI—and now to fully autonomous, agentic systems—is here,” states the report. „AI is no longer a fringe experiment; it’s the engine of next-generation banking. Customer interactions, loan approvals, fraud detection, even compliance monitoring: all are ripe for reinvention.”
Yet a recent BCG survey finds that only 25% of institutions have „woven these capabilities into their strategic playbook” states the report. „The other 75% remain stuck in siloed pilots and proofs of concept, risking irrelevance as digital-first competitors accelerate ahead. Most banks are deploying AI toward basic activities—not those that lead to transformation.”
According to BCG, banks must move beyond pilots to redefine strategy, technology and governance – or „risk losing control of the financial landscape to faster movers”.
Banking 4.0 – „how was the experience for you”
„To be honest I think that Sinaia, your conference, is much better then Davos.”
Many more interesting quotes in the video below:
