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EU funded project to improve ATM access for people with disabilities

9 septembrie 2011

September 8, 2011 – An EU-funded project is aiming to make self-service cash terminals more accessible for people with disabilities and seniors. According to a study, the EU is seriously lagging behind the US and Canada in bank’s cash-machines accessibility for disabled consumers, which is why the Commission has decided to provide €3.41 million for the Accessible Personalised Services In Public Digital Terminals for all (APSIS4All) project, which aims to design and validate personalised interfaces, including ‘contactless’ cards.

Trials will begin in September in cash dispensers in Barcelona and in January next year at ticket vending machines in Paderborn, Germany, and these are scheduled to run for three years. In the first phase, the project will collect information from 3,000 users who will be testing the machines in order to adapt interfaces according to their needs and preferences.

Digital Agenda Commissioner Neelie Kroes said: “Public self-service terminals can be found everywhere, and their numbers keep increasing. Yet, many present a challenge for persons with disabilities or for elderly persons, denying them the service.”

The goal of the APSI4All project is to create a standardised framework that could enable further developments of e-accessibility features by the ATM industry and service providers. The project will focus on multi-modal interaction and cutting edge technologies such as Near Field Communication and short range wireless communication.

Source: http://www.neurope.eu

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