The European Banking Authority (EBA) published a factsheet addressed to European consumers to raise awareness on key steps they should consider when choosing financial services through digital means. This document will help consumers make better and more informed choices.
In particular, the factsheet includes tips consumers should bear in mind before choosing a service or when concluding an agreement for a particular service such as:
. Reading and making sure to understand the terms and conditions before signing;
. Paying particular attention to all fees and charges;
. Thinking about security;
. Filling a complaint in case they believe that their rights have been denied.
This document is also reproduced by the National Competent Authorities in their respective countries and contributes to the fulfilment of EBA’s consumer protection and financial activities’ mandate of reviewing and coordinating financial literacy and education initiatives by the Competent Authorities
DOCUMENTS:
Banking 4.0 – „how was the experience for you”
„So many people are coming here to Bucharest, people that I see and interact on linkedin and now I get the change to meet them in person. It was like being to the Football World Cup but this was the World Cup on linkedin in payments and open banking.”
Many more interesting quotes in the video below:
