Carrefour has opened its first till-less store in the Mall of the Emirates in Dubai. The supermarket works – much like Amazon Go stores – based on camera recognition, according to retaildetail.eu. In the Carrefour City store in Dubai, 97 cameras closely watch each customer and their movements.
Consumers in Dubai can now use an app to gain access to Majid al Futtaim’s Carrefour City+ store in the Mall of the Emirates, select the products they want to purchase without needing to scan them and pay for them on their mobile phone without interacting with staff or using a checkout.
The store uses a system of cameras and artificial intelligence (AI) technology to track each customer’s activity, identify the products they choose and add them to that customer’s digital shopping basket.
Shoppers get access to the store if they have the specific MAF Carrefour App installed on their smartphone. The app is designed to recognise customers. The purchased amount is automatically debited from the customer’s registered credit card after they leave the store. Via the MAF Carrefour App, they also receive an electronic receipt.
„The store represents a huge leap forwards for retail in the UAE and region,” CEO Hani Weiss of Majid Al Futtaim Retail said in a press statement. There are reportedly already plans to launch the concept in other Carrefour stores in the region.
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