BBVA promotes the right to digital disconnection. Will be sent no communications to employees between 7:00 PM and 8:00 AM, except for justified exceptions.

19 noiembrie 2019

Employees will  not be required to be connected after their work day is over or when on vacation. „Furthermore, no communications will be sent between 7:00 PM and 8:00 AM, except for justified exceptions.”, according to a bank press release.

„Work better. Enjoy Life.” This is the slogan BBVA used to present employees in Spain the new measures for productivity and work-life balance with which the bank aims to foster change in the way work is done.

The initiatives are set to promote a more flexible and balanced work environment, that guarantee equal opportunities and the professional development of all employees based on goals and not presenteeism.

The plan includes several initiatives that can be put into two main groups. On the one hand, best practices to ensure efficient use of time. And on the other, “bold, more visible measures” which include digital disconnection and closing the bank’s corporate headquarters in Spain starting at 7:00PM. Services provided in corporate buildings (restaurants, transportation, gym, etc.) will adapt to this new schedule. 

In order to improve employee and make it more sustainable, BBVA will increase the number of shuttles from Ciudad BBVA to the center of Madrid, promote car sharing and create parking areas for environmentally friendly means of transportation like electric scooters.

This new plan for productivity and work-life balance includes keeping track of employee hours in Spain.  At the end of September, BBVA became the first Spanish financial institution to reach an agreement with union representatives on tracking employee hours that goes one step further by recognizing the right to digital disconnection.

Excessive meetings is one of the biggest impediments to productivity. That’s why this plan aims to manage them effectively, adding rules like: limiting meetings to 45 minutes, avoiding the use of unnecessary presentations, promoting the use of video conferences – physical presence is not the important part of a meeting – and sharing the meeting objectives in advance.

This plan for productivity and work-life balance will be gradually implemented everywhere BBVA has a presence, adapting it to each country’s needs and characteristics.

In order to implement an hour tracking system for employees, BBVA built an app where all employees must register the time they start and finish working. The app will be operational starting November 18th.

This makes BBVA the first bank to apply the Royal Decree 8/2019 on the tracking of employee hours, approved last March in Spain. 

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Gabriela Nistor – director general adjunct BT

Tendinţele pe care le-am remarcat înainte de începerea pandemiei s-au accelerat pe perioada stării de urgenţă. Am văzut acest lucru ca o oportunitate, un tipping point pentru bancă. Post-pandemie nu avem cum sa ne întoarcem la comportamentul financiar pe care îl aveam până în februarie a.c. Relaţia românilor cu online-ul s-a schimbat. In plus, cardul fizic se va dematerializa. Vom asista la o scădere a cererii pentru cardurile fizice, respectiv la o creştere a preferinţei pentru componenta digitală a acestora.”

Sondaj

In 23 septembrie 2019, BNR a anuntat infiintarea unui Fintech Innovation Hub pentru a sustine inovatia in domeniul serviciilor financiare si de plata. In acest sens, care credeti ca ar trebui sa fie urmatorul pas al bancii centrale in 2020?