BBVA launches end-to-end digital onboarding for business customers

22 octombrie 2019

More than 650,000 companies can now register to become BBVA Spain customers, using a completely online process that takes less than ten minutes.

„The bank, an innovator in online enrollment for private customers, has become the first bank in Spain to create an online registration process that lets businesses instantly open and manage a business account.”, according to the press release.

Businesses can now use their sole or joint administrator’s digital certificate issued by Spain’s National Mint and Stamp Factory, to become BBVA clients, using online banking — without paperwork or having to visit a branch — to open and manage an account. This digital certificate means of identification, which companies use in their habitual dealings with Spain’s governmental bodies, will increase the number of clients that use digital channels to interact with the bank.

Since BBVA launched online enrollment for consumer customers three years ago, more than 30 percent of new customers have used digital channels to enroll with the bank.

„Using this online enrollment process, companies can become BBVA client safely and easily. To do so, they simply need to have a sole or joint administrator digital certificate and self-signing software installed.

Thanks to advanced artificial intelligence techniques that recognize and extract data from the documentation provided, the information potential clients need to fill in is reduced to the bare minimum.”, the bank said.

In less than 10 minutes, companies who access the bank using this service will be able to instantly open and manage a dedicated business bank account using BBVA online banking. During the first 12 months, the client will pay zero commissions for the account or for the associated debit or credit card. 

Additionally, deposits, euro denominated check issuance, and ordinary transfers in euros made online or at BBVA ATMs will be exempt from charges.

Businesses will not have to leave their place of work in order to access a flat monthly fee for their point of sale (POS) terminals (which is free of charge for the first four months). They will also be able to choose financing options like Click&Pay, which lets them make draw down requests on a set amount of credit to cover their common operating expenses with no opening or cancellation fees.

At present, more than 90 percent of BBVA’s business clients use digital channels for their banking transactions.

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Cifra/Declaratia zilei

Mihai Draghici – CEO PayByFace

„Dupa ce oamenii creeaza un cont PayByFace si au adaugat cardul, selfi-ul si PIN-ul, si au avut un pic de curaj sa se duca sa incerce, daca au incercat o data plata prin recunoastere faciala nu mai folosesc altceva (n.r. ca modalitate de plata). 80% dintre ei numai asta folosesc. Le place la nebunie.” 

Afla aici rezultatele in adoptia platii prin recunoastere faciala.


In 23 septembrie 2019, BNR a anuntat infiintarea unui Fintech Innovation Hub pentru a sustine inovatia in domeniul serviciilor financiare si de plata. In acest sens, care credeti ca ar trebui sa fie urmatorul pas al bancii centrale?