The bank takes its first steps working with Amazon’s e-commerce platform. This initial foray, using products from the renowned Spanish restaurant El Celler de Can Roca, will be used as a learning experience to enhance the bank’s digital sales in the short term.
BBVA has joined El Celler de Can Roca in launching the sale of a selection of products on Amazon. As part of the bank’s commitment to digital transformation, BBVA has kicked off its experience on the ecommerce platform with a collection of products from the Michelin three-star restaurant’s recycling project; and Rocambolesc, chocolates and sweets crafted by Jordi Roca,the confectioner of the family.
Roca Recicla is the restaurant’s response to the challenge of reducing the waste generated by its business. Roca Recicla’s mission is to transform waste from a variety of materials, giving them a second life. Thus, glass bottles become drinking glasses, polystyrene packaging used to transport fish and seafood becomes a stylish stool, and plastic bags used for low-temperature cooking are transformed into aprons, tote bags, and pouches. The Rocambolesc products that are available on Amazon include various flavors of nougat, chocolate bars, and candy.
„The bank’s intention is to move into offering banking products on the platform — an idea still to be fully explored. Amazon has not yet moved into selling financial services directly, and BBVA recognizes that financial institutions must adapt to this way of selling.”, according to the press release.
A pilot project aimed at boosting digital sales
BBVA has a double-pronged objective in using El Celler’s products to kick of its journey into Amazon. First, the bank wants to share its digital expertise with the Roca brothers so they can benefit in selling their exclusive products online.
„This approach also provides BBVA with a pilot project where it can trial the functionality of the world’s largest e-commerce portal, paving the way for the bank to offer other types of financial products in the future.”, the bank said.
Currently BBVA already sells close to 60 percent of its products over digital channels. Selling through Amazon would extend online sales opportunities, complementing the bank’s proprietary digital channels.
„Tendinţele pe care le-am remarcat înainte de începerea pandemiei s-au accelerat pe perioada stării de urgenţă. Am văzut acest lucru ca o oportunitate, un tipping point pentru bancă. Post-pandemie nu avem cum sa ne întoarcem la comportamentul financiar pe care îl aveam până în februarie a.c. Relaţia românilor cu online-ul s-a schimbat. In plus, cardul fizic se va dematerializa. Vom asista la o scădere a cererii pentru cardurile fizice, respectiv la o creştere a preferinţei pentru componenta digitală a acestora.”