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Banks demand cash from Google and Facebook to compensate fraud victims

26 iulie 2022

Big tech must pay its fair share in the fight against scammers

Britain’s biggest banks are demanding that Facebook, Google and telecom giants pay hundreds of millions of pounds to help reimburse victims taken in by scammers on social media, according to The Telegraph.


Barclays, TSB, Lloyds and Santander have warned that technology companies are not shouldering their share of the burden from the wave of online fraud.

With £462 million being returned in 2020 and 2021 to financial crime victims when the funds cannot be recovered, The Telegraph references Barclays data that points out that over 75% of scams take place on social media, auction sites or dating apps, reiterating that it is not only banks that must be held accountable.

Barclays’ head of economic crime Sian McIntyre wrote for The Telegraph, stating: “We would like to see a cross-sector pot funded by a polluter pays principle. Those companies that enable scams on their platforms or services should be putting money into that pot.”

Paul Davis, director of fraud at TSB, also mentioned that “partial or total” compensation from technology firms was “long overdue.” “Authorised fraud doesn’t start and end with banks, other sectors play a role in facilitating it. The steps some tech giants have taken to help prevent scams are welcome, but they also need to help with the cost.”

Further, Chris Ainsley, head of fraud risk management at Santander believes that it will not be “straightforward to get all stakeholders to share their scams data and work out a reimbursement model, but the fight against fraud won’t be able to move forward without it.”


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Anders Olofsson – former Head of Payments Finastra

Banking 4.0 – „how was the experience for you”

So many people are coming here to Bucharest, people that I see and interact on linkedin and now I get the change to meet them in person. It was like being to the Football World Cup but this was the World Cup on linkedin in payments and open banking.”

Many more interesting quotes in the video below:

Sondaj

In 23 septembrie 2019, BNR a anuntat infiintarea unui Fintech Innovation Hub pentru a sustine inovatia in domeniul serviciilor financiare si de plata. In acest sens, care credeti ca ar trebui sa fie urmatorul pas al bancii centrale?