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Bank Pocztowy is the first institution in Poland to provide a biometric card for individual customers. The payment is authenticated with a fingerprint.

24 august 2022

Bank Pocztowy, as the first institution in Poland, has today made a biometric card available to individual customers , in cooperation with the Mastercard card organization, Thales and Fiserv Polska SA Each contactless payment requires the verification of the cardholder’s fingerprint. In December last year, Bank Pocztowy started issuing biometric cards for companies as one of the first institutions in Europe. 

In the first edition of limited sales, 950 biometric cards are offered. First, sales are launched for customers who already have an account at Bank Pocztowy.

Biometric cards are a completely new quality in the security of cashless transactions. A fingerprint, or more precisely the obtained biometric pattern of a fingerprint fingerprint, is something unique for every human being. This means that the risk of a contactless transaction by someone other than the rightful cardholder is eliminated. I hope that providing individual customers with biometric cards will further popularize non-cash transactions in Poland. We are the first bank on the domestic market to introduce this innovative solution for individual clients and at the same time one of the few in Europe.” – comments Sylwia Kosidło, Director of the Digital Banking and Payment Services Department of Bank Pocztowy Postal Bank.

The card is not only extremely safe thanks to biometrics, but also has benefits such as online shopping insurance or the Mastercard Bezcenne Chwile loyalty program. The customer can withdraw cash free of charge from all ATMs in the world. The card is delivered by courier, along with a small device, thanks to which the customer can register a biometric pattern of two fingerprints on the card – we have added the possibility of registering a second finger for the convenience of our customers, in the event of an occupied one hand, or payment made most often with the left hand, as with paying for the highway from the car or ordering food on the way. A biometrically secured card can be used by the customer both in a contactless and traditional way, no PIN is required – which is often a barrier to the use of cards.” – adds Joanna Moskalik, Head of the Payment, Deposit and Investment Products Department.

All transactions can be carried out with a biometric card , some will require a PIN code, e.g. it will be required for cash withdrawals from ATMs and deposits at CDMs. You can also use the card to make online payments and add to digital wallets made available by the Bank.

A special free online shopping insurance package includes, among other things, protection against loss of purchases up to PLN 6,000 within 30 days of purchase. By using this solution, customers of Bank Pocztowy have the option to extend the warranty for all consumer electronics / household appliances and electronic products purchased up to PLN 6,000 by 1 year. They can also get a refund of up to PLN 2,000, if it turns out that the product they purchased can be purchased cheaper in another store, thus customers are guaranteed the lowest price.  

The cards and the readers needed to register the biometric fingerprint pattern are provided by the French company Thales, which is the author of this innovative product. Importantly, the biometric pattern of the fingerprint will be saved only on the payment card. The data will not be stored in the reader, in the bank’s systems, nor sent to the POS terminal or ATM during the payment process.

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Cifra/Declaratia zilei

Anders Olofsson – former Head of Payments Finastra

Banking 4.0 – „how was the experience for you”

So many people are coming here to Bucharest, people that I see and interact on linkedin and now I get the change to meet them in person. It was like being to the Football World Cup but this was the World Cup on linkedin in payments and open banking.”

Many more interesting quotes in the video below:


In 23 septembrie 2019, BNR a anuntat infiintarea unui Fintech Innovation Hub pentru a sustine inovatia in domeniul serviciilor financiare si de plata. In acest sens, care credeti ca ar trebui sa fie urmatorul pas al bancii centrale?