Nivo launched Lender Collect, an AI assistant that coordinates a lending case from the first broker email through evidence gathering, underwriting preparation and the conditions that follow the lender’s decision.
The service is available to bridging, specialist property, commercial and asset finance lenders, extending the technology behind Nivo Collect, which is currently used by more than 15 brokers.
Lender Collect is designed to automate administrative tasks involved in processing lending applications, including gathering evidence, checking documentation, preparing underwriting reports and tracking outstanding conditions. The system begins processing a case from a single broker email, identifying key information such as the loan amount, purpose, term, security and exit strategy.
It then checks the information against the lender’s criteria, flags areas requiring clarification and identifies alternative products where appropriate. The tool can also request supporting documentation, populate application forms, arrange signatures and issue reminders to parties involved in the transaction.
Ahead of underwriting, Lender Collect prepares an editable report using the lender’s own template, bringing together supporting evidence, calculations and any discrepancies requiring review.
Michael Common – CEO at Nivo, said:”Every intermediated lender runs the same process: a query comes in, evidence is gathered, an underwriter decides, and the conditions are worked through to completion. The lenders that win are the ones that are fastest and easiest for brokers to deal with. Lender Collect answers in minutes rather than days, at any hour, using the lender’s own criteria and documents. That is a conversion play as much as an efficiency play.
Nivo Collect showed brokers what an AI assistant can do with the gather, check and chase. Lender Collect brings that to the other side of the deal. Underwriters open a draft report built from checked evidence, with the decision firmly theirs. Nothing is approved, waived or decided by the AI.”
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Nivo builds AI agents for UK lenders and brokers.
Most AI tools help with one task at a time. Nivo is different. Our AI agents manage complete lending workflows; gathering information from borrowers, checking what comes back for completeness and accuracy, and chasing anything that’s missing. 24/7, over email.
Think of it as a new kind of operations teammate, not a classic software tool.
Nivo was originally developed within Barclays and has been live since 2018. Today, more than 100 lenders, building societies and brokers trust the platform to handle secure communication, document exchange, identity checks and workflow automation at scale.
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