Nubank nearly triple its quarterly net income to $637 million in the past two years driven by operational leverage and a shift in strategy: the next wave of growth in Brazil will come from deepening relationships with existing customers rather than just adding new ones.
Nu Holdings Ltd., one of the largest digital financial services platforms in the world, released its Second Quarter 2025 financial results, presented in accordance with International Financial Reporting Standards (IFRS).
“In Q2’25, we achieved another quarter of robust growth, expanding our customer base to nearly 123 million with over 4.1 million net additions, and maintaining an activity rate above 83%. This strong engagement drove revenues to $3.7 billion, representing an 85% annualized growth rate since 2021, and allowed us to nearly triple our quarterly net income to $637 million in the past two years. These results come despite our ongoing investments in growth and, most importantly, in keeping our customers loving us fanatically, proving that it’s possible to scale efficiently, with discipline, and still generate strong earnings while building the foundation for the long-term”, says David Vélez, founder and CEO of Nubank.
Q2’25 Results Snapshot
Below are the Q2’25 performance highlights of Nu Holdings Ltd.:
Operating Highlights:
Customer growth: Nu added 4.1 million new customers in Q2’25, a 17% year-over-year (YoY) increase, reaching a total of 122.7 million customers globally. This expansion reinforces Nu’s position as one of the world’s largest and fastest-growing digital financial services platforms. In Brazil, Nu is the third-largest financial institution by number of customers, according to the Brazilian Central Bank.
Engagement and activity rates: Monthly Average Revenue per Active Customer (ARPAC) crossed the $12 mark for the first time, reaching $12.2 in Q2’25, up 18% YoY on a FX-neutral basis1 (FXN), and $27.3 for customers with over eight years on the platform. The monthly activity rate2 is 83.2%.
Low-cost operating platform: Monthly Average Cost to Serve Per Active Customer remained stable at $0.80 per customer.
Asset Quality3: Nu’s leading indicator of asset quality, the 15 to 90-day NPL ratio, declined 30 basis points (bps) QoQ to 4.4% in Q2’25. The 90+ NPL ratio increased by 10 bps to 6.6%, reflecting the rise in early delinquency observed in Q1’25 and following the usual seasonal pattern.
Financial Highlights:
Net & Adjusted Income: Net Income increased by 42% YoY FXN to $637 million, compared to $487.3 million in Q2’24, and the annualized ROE was 28% – well above industry peers. Adjusted Net Income4 increased to $694.5 million.
Revenue: Nu’s Q2’25 revenues increased 40% YoY FXN, reaching a record of $3.7 billion.
Gross Profit: Nu’s gross profit totaled $1.55 billion in Q2’25, up 14% FXN sequentially and 24% YoY on FXN, reflecting NII expansion and stable credit allowances. Gross profit margin also improved by 160 bps QoQ to 42.2%.
Liquidity: Deposits increased 41% YoY FXN to $36.6 billion, while the cost of funding reached 91% of the blended interbank rates for the quarter. Total receivables across Nu’s credit card and loan portfolios expanded 40% YoY FXN and 8% QoQ FXN to $27.3 billion, while its total Interest-Earning Portfolio (IEP) increased 55% YoY FXN to $15.7 billion as of June 30, 2025.
Net Interest Income: Increased 33% YoY and 11% QoQ on FXN, reaching a new all-time high of $2.1 billion. The net interest margin (NIM) rose 20 bps to 17.7%. Nu Holdings’ risk-adjusted NIM expanded by 100 bps, reaching 9.2% in Q2’25.
Business highlights:
Performance and Growth in Brazil: In Brazil, our customer base reached 107.3 million as of June 30, 2025, which represents over 60% of Brazil’s adult population, and 60% of those customers use Nu as their primary financial relationship. The deposit base has grown to $27.8 billion, reflecting the strength of our brand and customer trust.
International expansion: In Mexico, our customer base reached 12 million customers, now serving around 13% of Mexico’s adult population. Deposits reached $6.7 billion. In Colombia, our customer base reached 3.4 million customers, serving nearly 10% of Colombia’s adult population and deposits increased 841% FXN YoY to $2.1 billion in Q2’25.
Multi-growth platform: In Q2’25, the active credit customer base reached 55 million (+11 YoY). The total credit card base increased to 6.6 million (+52% YoY) in Mexico, and to 1.4 million (+34% YoY) in Colombia. Nu expanded its customer base segments in SME to 5.2 million (+23% YoY), Super Core to 9.8 million (+ 14% YoY), High Income to 3 million (+ 13% YoY) and Mass Market to 104.7 million (+18% YoY). The active unsecured loans customers reached 13.6 million (+56% YoY), and active secured loans customers reached 6.8 million (+158% YoY). Active investments and crypto customers base reached 36.2 million (+70% YoY) and 6.6 million (+41% YoY), respectively.
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1 FX neutral measures were calculated to present what such measures in preceding periods/years would have been had exchange rates remained stable from these preceding periods/years until the date of the Company’s more recent financial information.
2 Activity rate is defined as monthly active customers divided by the total number of customers as of a specific date.
3 Brazil Only
4 Adjusted Net Income is a non-IFRS measure calculated using Net Income adjusted for expenses related to Nu’s share-based compensation as well as the hedge accounting and tax effects related to these items, among others. For more information, please see “Non-IFRS Financial Measures and Reconciliations – Adjusted Net Income Reconciliation”.
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