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The UK Government is to explore the use of open banking driven digital payments for public services

10 august 2023

In a blog post, Amanda Dahl, the deputy director of the Government Digital Services, outlined the plans as part of a wider programme to deliver new functionality for the payment of the UK Government services. „Later this year we’ll also be investigating how GOV.UK Pay might offer open banking, which means that people will have the option to pay for services conveniently using their own banking app.

Here’s what she had to say about what’s been done and what’s to come.

What’s been delivered

GOV.UK Pay has onboarded 163 services in the last 12 months, including the Forestry Commission and NHS Business Authority, enabling them to take payments through online digital services — in total, we saw 23m payments processed and £1.3bn cash value handled over the last financial year.

GOV.UK Pay also launched a new Recurring Card Payments function – initially with Kent County Council and with more public services to follow – which enables local residents to save their payment details for use in ongoing regular payments.

There are over 1,300 organisations as part of nearly 7,000 public services using GOV.UK Notify and 99.99% of all messages are sent within 10 seconds — 86% of our users said in our latest survey that they were satisfied or very satisfied with our product and this is a real testament to our continued and robust service performance.

GOV.UK Design System released GOV.UK Frontend v4.7.0, which includes a new Exit this page component to help vulnerable users quickly exit a page or service.

We released Version 13 of the GOV.UK Prototype Kit, which makes it easier to update the kit, create and make changes to prototypes — we’ve also simplified the installation and tutorial to help users get started.

We supported delivery of Emergency Alerts, a UK government service that warns you if there’s a danger to life nearby.

We recently published a new site that brings all of our products together in one place to make it easier for government users to find what they need from us.

What we’re doing next

With all digital products, it’s important to continue developing them based on user needs, even when they are well established like GOV.UK Pay, GOV.UK Notify or GOV.UK Design System.

GOV.UK Pay already offers Apple Pay and Google Pay to central government digital services, but soon we’re releasing the same mobile wallet payment types to local authority services and this will be a great benefit to people who are paying for government services on the go, like paying for Clean Air Zone charges.

Later this year we’ll also be investigating how GOV.UK Pay might offer open banking, which means that people will have the option to pay for services conveniently using their own banking app. 

GOV.UK Notify is also launching the ability to add attachments and QR codes to letters, which will enable more government services to use the product to communicate to citizens (…)

More details here: How common platforms deliver brilliant digital services

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Anders Olofsson – former Head of Payments Finastra

Banking 4.0 – „how was the experience for you”

So many people are coming here to Bucharest, people that I see and interact on linkedin and now I get the change to meet them in person. It was like being to the Football World Cup but this was the World Cup on linkedin in payments and open banking.”

Many more interesting quotes in the video below:

Sondaj

In 23 septembrie 2019, BNR a anuntat infiintarea unui Fintech Innovation Hub pentru a sustine inovatia in domeniul serviciilor financiare si de plata. In acest sens, care credeti ca ar trebui sa fie urmatorul pas al bancii centrale?